HappyFresh Supports Malaysians through the Pandemic with Employment Opportunities & Better Deals

Measures to keep employees safe & well include hiring drives, vaccination programmes & sanitisation practices

Now offers same prices in-store, lower delivery fees & free delivery above RM200

HappyFresh, Malaysia’s Leading Online Grocery Delivery company, is strengthening its support for Malaysians through these challenging times by ramping up its efforts to bring convenience & safety to customers, including hiring laid-off employees to increase its fleet of riders & personal shoppers, kickstarting donation programmes & rolling out lower prices for deliveries

As the nation moved through the various stages of recovery, HappyFresh saw an exponential increment in grocery orders as more people adhered to social distancing guidelines & minimised external contact. To cope with the increased demand & to offer opportunities to thousands of Malaysians whose jobs were affected during the pandemic, HappyFresh launched an initiative to hire thousands of laid-off employees as delivery riders & personal shoppers along with increasing the remuneration for their frontline starting in July 2021 as an effort to help them during these challenging times

HappyFresh is finalising its plan to roll out a company-wide vaccination exercise to ensure employees, delivery riders & personal shoppers could keep themselves protected. The equipment, vehicles & offices are sanitised frequently & all customer-facing employees undergo regular swab tests as part of strict measures to maintain high cleanliness & safety standards

“HappyFresh understands more than ever the concern of safety & security during these times. We take our role of connecting communities with their daily necessities seriously & believe that we have the responsibility to support more families & this extends to protecting our own employees as well. Ultimately it is our mission to provide & deliver freshly handpicked groceries to as many families in Malaysia as possible. We encourage people to not panic buy so that it does not interrupt the efficiency & stock level in store,” said Hu Hun Hui, Managing Director of HappyFresh Malaysia

HappyFresh has also restarted its support programme to further lend a helping hand to the nation. With every purchase, customers can choose to donate RM2 upon checkout to the less fortunate families during these trying times. In collaboration with Pasaraya OTK, starting from 9 July 2021, customers can also choose from RM50 or RM100 grocery bundles at the KitaJagaKita store within the app to donate to the Lighthouse Welfare Children House in Bangsar & to many more NGOs in the near future

To offer customers more convenience & savings, HappyFresh has now reduced the delivery fee to as low as RM4. This delivery fee includes the personal shopper & delivery service, where trained personal shoppers will select the freshest groceries available & liaise with the customer with alternatives if items are sold out. Free Delivery is available for both new & returning customers at HappyFresh when they purchase above a certain threshold at any stores

Customers who are looking for the best value need not worry as HappyFresh is now offering groceries & snacks at the same price as in-store, inclusive of all in-store discounts. Customers can skip the hassle of finding parking, queuing up to pay or carrying heavy bags & get their freshly handpicked groceries delivered directly to their homes. Customers may choose a wide range of retailers, such as, Lotus’s (formerly known as Tesco), Mercato, Giant, Village Grocer, AEON, Ben’s Independent Grocer & many more

“We are always looking for more ways to make the grocery delivery experience safer & more convenient for our customers. With 373 supermarkets & specialty stores to choose from across Klang Valley, Melaka, Penang, Johor Baru & Ipoh, HappyFresh takes the hassle of grocery shopping from you & delivers the best experience straight to your home without risking the potential of contracting COVID 19. We encourage our customers to look out for our in-app promotions as we often roll out daily discounts & promo codes to give more value to our customers,” Hu adds

The HappyFresh app is available for download on the Apple AppStore & Google Play Store. For more information on HappyFresh & to make an order, please visit www.happyfresh.my

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